PMCasino Privacy Policy – Your Data Is Safe With Us

Certain information is collected at various stages of opening an account and using pmcasino's services. This data is necessary to improve service quality, ensure security, and meet legal obligations.

Pmcasino collects information through several means. In every case, the purpose is to improve our services and keep your account secure:

• Directly from you: Information provided via registration forms, identity verification documents, and customer support interactions.
• Automatically: Browsing behavior and device information collected via cookies, web beacons, and log files.
• From Third Parties: Information received from payment gateways, identity verification services, and fraud detection systems.

Your data is used only for specific, legitimate purposes. pmcasino never uses your information for unrelated reasons:

• Creating, managing, and securing your account.
• Processing all financial transactions, including deposits and withdrawals.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Fulfilling legal obligations and meeting the requirements of regulatory authorities.
• Monitoring responsible gaming activity and providing support when needed.
• Used to analyze and improve service quality and develop new features.
• Keeping you informed about relevant offers and promotions (you can opt out at any time).

Pmcasino does not sell your data. However, limited information may be shared with trusted third parties where necessary to deliver our services:

• Payment Processor: Used solely to process transactions via bKash, Nagad, and bank transfers.
• Identity Verification Services: With a licensed verification agency to complete the KYC process.
• Game Software Providers: Studios such as Evolution and Pragmatic Play receive limited data solely for the purpose of operating their games.
• Law Enforcement: We are obligated to share information with authorities when required by legal order or investigation.

All third parties are bound by strict non-disclosure agreements (NDAs). They may only use your data for specified purposes and are not permitted to share it elsewhere.

Pmcasino uses cookies and similar technologies on its website. Cookies are small files stored in your browser that help enhance your browsing experience. We use three types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Analytics Cookies: Helps us understand which sections of the website are used most. You can turn this off at any time.
• Functional Cookies: Remembers language preferences and personalized settings. Optional.

Pmcasino employs multiple layers of security to protect your information. Our security framework is outlined below:

• Transport Encryption: All data is transmitted via HTTPS and TLS 1.3 protocols.
• Data-at-Rest Encryption: All sensitive data stored on our servers is encrypted.
• Access Control: Only authorized personnel have access to specific data.
• Regular Security Audits: Regular audits are conducted by independent experts.
• Penetration Testing: System vulnerabilities are identified and resolved through multiple security audits conducted throughout the year.
• Data Breach Response: In the event of a data breach, affected members will be notified within 72 hours.

Pmcasino is committed to protecting your data. You have a number of rights over your own information:

To exercise any of these rights support@pmcasino.betEmail us at. We will respond within 30 days.

Pmcasino does not retain your data indefinitely. A specific retention period is defined for each type of information:

• Data for active accounts is retained for as long as the account remains active.
• Financial transaction records may be retained for up to five years after account closure for legal compliance purposes.
• Customer support communication history is retained for a maximum of two years.
• Technical log files are automatically deleted within 90 days.

Pmcasino is strictly prohibited for anyone under 18. We do not collect or process data from children or minors.

If we become aware that a minor has used our services or provided personal information, the account will be immediately closed and all collected data deleted. If a parent or guardian believes their child has accessed our platform, please contact our support team immediately.

Pmcasino may update this Privacy Policy from time to time. For any significant changes, members will be notified by email and the revised date will be published on this page.

For any privacy-related questions or concerns, please reach out to us through the following: